Customer Care and FAQ for KeychainWorks Portable Chargers
At KeychainWorks, we strive to provide our customers with the best possible service. Below you will find our customer care information and frequently asked questions about our portable keychain chargers.
Customer Care If you have any questions, concerns, or comments about our products, please don't hesitate to reach out to us. You can contact our customer care team by email at [email protected], and we will get back to you as soon as possible.
FAQ
Q: How do I charge my KeychainWorks portable charger?
A: You can charge your portable charger using the included USB cable. Simply plug the USB cable into a power source and connect it to your portable charger. It should take approximately 2-3 hours to fully charge your portable charger.
Q: How do I know when my KeychainWorks portable charger is fully charged?
A: The LED light on your portable charger will turn off when it is fully charged.
Q: How long will my KeychainWorks portable charger hold a charge?
A: The capacity of our 1500mAh KeychainWorks charger can fully charge most smartphones once.
Q: How do I know when my KeychainWorks portable charger needs to be recharged?
A: The LED light on your portable charger will blink when it needs to be recharged.
Q: Can I charge multiple devices at once with my KeychainWorks portable charger?
A: No, the KeychainWorks charger does not support pass-through charging. You should charge your KeychainWorks charger first and then use it to charge your phone.
Q: Are KeychainWorks portable chargers compatible with all devices?
A: Our portable chargers are compatible with most devices that charge via USB, including smartphones, tablets, iPhones, Androids with Type-C charging port.
Q: Can I bring my KeychainWorks portable charger on a plane?
A: Yes, our portable chargers meet TSA guidelines and are safe to bring on a plane.
Q: What is the warranty on KeychainWorks portable chargers?
A: Our portable chargers come with a one-year limited warranty. If you have any issues with your charger, please contact our customer care team at [email protected].
We hope this information has been helpful. If you have any further questions or concerns, please don't hesitate to contact us.